Support & FAQ
Rimgard® Help and frequently asked questions. Contact our team, or get help with your Rimgard®. Learn how to mount Rimgard. Does Rimgard fit your car? Your questions about anti-wheel theft, wheel locks and how keep you wheels answered here.
Performance
What tests are performed?
Yes. Rimgard has undergone rigorous testing by several leading institutes, including:
- RISE (Research Institute of Sweden)
- TÜV Austria
- Assa Testing Laboratory
- Thatcham Research (performance testing)
In addition, Rimgard is the only wheel lock approved by the Swedish Anti-Theft Association.
Can the lock be picked?
We know that YouTube is full of impressive videos showing skilled lock pickers opening locks in no time. But keep in mind:
These are professionals who train and compete in lock picking, practicing as if it were a sport.
They work under ideal conditions perfect lighting, steady workbenches, quiet environments not on the side of a street or in a garage under pressure.
Our goal is to stop real-world wheel thieves, not professional lock sport enthusiasts.
That’s why Rimgard uses a high-security cylinder from Assa Abloy, a world-leading lock manufacturer. This lock is specifically designed for demanding environments and is extremely resistant to manipulation and picking.
Can you drill the lock?
Thieves want to be swift and discreet.
While it’s true that with enough time and the right tools almost anything can be drilled, doing so is loud, time-consuming, and attracts attention.
That makes it an unrealistic method for stealing wheels in the middle of a street.
What if the thieves use a crowbar?
When Rimgard is installed on the wheels it is designed for, prying the module off is going to be very hard, take alot of time and damage the wheel badly.
All wheels are different and Rimgard will only perform at its best when installed on the wheels designed for.
If a gap is large enough and the bar long enough, anything can be pryed.
What if they use an angle grinder?
When installed on a wheel it is designed for, it is going to be very difficult and demand alot of precision to cut 20 arms off in order to reach all lugs.
All deterrent boxes are ticked - time, noise and damage.
Do traditional locking lug nuts work as well as Rimgard?
The short answer: No. If they did, Rimgard wouldn’t exist.
Traditional locking lug nuts typically have only about 20 combinations. Removal tools and master key sets are easy to find sometimes even sold by the same retailers that sell the lugs themselves. That’s why we believe traditional locking lug nuts are no longer an effective theft deterrent.
What about master keys?
Our keys have 66,000 combinations and NO master keys are made.
Locks with master keys can only get certified for three months, after this, it is considered that the master keys will be too widely spread for the lock to be considered safe.
Installation
How do I know if Rimgard fits my car?
Rimgard fits the OEM (Original Equipment Manufacturer) wheels for the available car makes on our website. We try to specify as clear as possible the wheel designs where where this is not the case. If you have any doubts, send us a picture of your wheel and state your make and model to info@rimgard.com and we'll help you as soon as we can. Or try the chat.
Can I install myself or do I need a mechanic?
You can absolutely install Rimgard without help from a professional mechanic. It is an easy process. Simply follow the step by step installation manual and you will be done i under 15 minutes.
No need for professional tools or help.
How long does it take to install?
A minute or two per wheel, 15 minutes and you will be done with all four wheels.
Can I drive with Rimgard installed?
Rimgard is to be installed and locked into place, after which the car is to be used as normal.
You only have to lock your Rimgards once, when you install them, and then you unlock them whenever you want to remove the wheels from your car.
Maintanance
How do I store my key?
We recommend that you store one key on your regular keychain, and the other one in a safe place of your choosing.
Never store your keys in your car!
The keycard is unique for your set of keys, store it in a safe place. We also strongly recommend that you register your keycard on our website, for extra security.
Does Rimgard withstand corrosion?
Rimgard locks are tested for corrosion and we have checked for their endurance by driving for more than 1,000,000 kilometers with the locks installed in a Scandinavian climate, without complications.
The cylinders are bottomless and can be cleared with high pressure air. We recommend that you apply a non metallic grease and lock lubricant oil twice a year.
Is the performance of the car affected?
The wheel locks have a marginal impact on the weight of the car, and there are therefore no noticeable performance changes.
Is wheel theft common?
Yes, as it is becoming harder and harder to steal entire cars due to improvements in security systems, thieves are targeting car parts to a greater extent. It's also easier to get rid of car parts without getting caught, rather than an entire car.
Locking bolts and lug nuts haven't improved significantly since their introduction to the market in the 60s. Thieves, on the other hand, have become more skilled. That's why locking bolts are no longer a match for them. Hence why Rimgard was invented, so that car owners can actually feel peace of mind knowing their wheels will stay safe. Read more about wheel theft here.
Does my insurance not cover me?
Your insurance does cover you but only up to the Actual Cash Value (ACV) of your vehicle. That means even if you’ve kept your 3 year old wheels in perfect condition, the payout may fall short of what you’d need to replace them.
It’s also important to note what insurance does not do for you:
- It won’t prevent the theft itself.
- It won’t protect your car from damages caused during the theft.
- It won’t keep your well maintained car from being downgraded to a “restored” vehicle after recovery.
- It won’t get you to your destination if you find your car sitting on crates instead of wheels.
So yes, insurance covers you, but only within its limits.
Is there a warranty?
Yes, we provide a one year limited warranty for defects in material or workmanship.
Questions unanswered?
Try the chat, we operate it during regular business hours Central European Time, or send us an e-mail to info@rimgard.com and we'll get back to you as soon as we can.
Need to return your locks?
If we say it fits and it does not, we'll of course accept your locks in return and give you a full refund on your purchase. As long as it is returned within 30 days of receiving the lock and most importantly, that the lock is returned in its original condition.
To ensure this, please make sure to pack your locks correctly in their original packaging. Follow these steps and your locks should arrive safely and you will be entitled to your full refund.